care ministry

Help comes in many forms and sizes. Fill out our intake form so we can direct you toward the best kind of care. From trained volunteers to referring you to professional services, we can help provide clarification for your next step.

Are you someone who loves helping others improve their emotional, mental, and/or spiritual health? You might be the perfect fit for one of our teams! Click the link below to learn what it takes to join our team.

Finding a care professional can be tough. CareCola is a network of licensed therapists, pastoral counselors, life coaches,  pastors, and trained volunteers that provide compassionate and qualified support.  Visit their website to learn more. 

Janalee has a passion for leading people toward emotional and spiritual health. She is a trained Stephen Leader and a  published author. As the Care Director  of Crossroads Church, Janalee promotes and coordinates  the care teams and support services, working to connect care receivers to the resources that will best meet their needs.

Additionally, she is also the Director for CareCola.org,  a non-profit organization devoted to bringing together a full spectrum of Christ-centered care and counseling for individuals and families, while connecting, supporting, and resourcing the network of providers who serve them.

Our Care Teams are made up of trained volunteers who care for those with various needs related to hurts, crises, transitions, addictions, marriage, and relationship difficulties. Regardless of the situation, their help is person-centered, empathetic, psychologically informed, and biblically sound. While our caregivers are not therapists, they are thoroughly equipped to offer distinctively Christian support and encouragement. And all of their care is completely free and confidential.

Stephen Ministry:  Stephen Ministers are trained to walk alongside others during difficult times while offering prayer, encouragement, wisdom, and a listening ear.  

Support Groups:  We offer a variety of support groups throughout the year, designed to meet the unique needs of our community. Groups focus on important topics such as divorce, grief, addiction recovery, and trauma. Our goal is to provide a safe and understanding environment for healing and growth. All support groups are free and confidential. We will be offering (2) groups January 25 - May 3, 2026, DivorceCare and GriefShare. Click here to register or to learn more; please note both groups will require a $25 fee to cover the cost of materials. 

Our team reviews each request with prayerful attention to the person’s story, needs, and goals. We consider emotional, relational, spiritual, and practical factors to determine the best next steps. Sometimes this means beginning with a Stephen Minister; other times it means pairing pastoral support with counseling or referring directly to a clinical provider. Our goal is always to offer care that is safe, wise, and well‑matched to each person’s situation.

Our care process is listed, below, so you know exactly what to expect after you request support:

1. Complete the Intake Form. Share a little about what you’re experiencing and the kind of support you’re seeking. This helps us understand your needs and prepare well for next steps.
   
   
2.  Meet for an Initial Conversation. After we receive your form, a member of our Care Team will contact you to schedule a brief interview. In this conversation, we’ll listen to your story, assess your needs, and help discern the most appropriate level of care.
   
   
3. Receive Personalized Recommendations. We’ll walk you through these options and help you choose what feels like the best fit, but based on your unique circumstances, we may recommend:
   • A Stephen Minister or Soul Caregiver
   • A support group or class
   • A referral to a therapist or therapy group through CareCola partners
   • A connection to trusted community organizations or services
     
     
4. Ongoing Support & Follow‑Up. We’ll check in to see how things are going and whether the resources are meeting your needs. You’re always welcome to reach back out if your situation changes or if the first option isn’t the right match.

Support Services is a team of volunteers and skilled technicians who offer practical care and tangible support to those who need a helping hand. Whether it’s providing a warm meal for parents bringing home a new baby, conducting hospital or home visits for those who are ill, mowing lawns for those who can’t, or providing skilled labor at a reduced rate, their acts of service can lighten the load.